Purchasing Process

Is proof of authenticity provided with my purchase?

All paintings sold by Delmore Gallery will be followed by a Certificate of Authenticity which includes relevant information about the artist and artwork and a description of the story behind the painting. 

What currency are sales made in?

All sales are made in Australian Dollars (AUD). If you purchase a product using a credit card then the charge shown on your credit card statement will be determined by your bank or Credit Card Company.

Do the prices include tax?

Yes, for customers located in Australia, all sales are subject to 10% Goods & Services Tax, which is automatically calculated at checkout.

If I am an international client, do I have to pay Australia's Goods and Services Tax?

If you live overseas (outside of Australia) and wish to purchase a painting excluding Goods and Services Tax, please contact us directly and we will make arrangements.

What payment options are available?

– Credit Card (VISA, Mastercard, American Express)

– Direct Bank Transfer 

Do I have to purchase from the website?

No. If you see an item that you like on our website, you can contact us by phone or email to purchase offline or to enquire about similar works. Please refer to the item’s product code when speaking with our staff. We are available to meet with clients by appointment and travel frequently across Australia and internationally.

Is a product still in stock?

If an artwork is sold, it will be removed from our website to minimise confusion on availability. Otherwise the product will be marked "sold out". If a product does not display a price, please contact our staff to enquire. 

Once I purchase a painting, how long until I receive it?

We will contact you after you have purchased your painting to organise delivery to the address you provide once the funds have cleared and the work is packaged to be sent. We will liaise with you to ensure the work arrives on a convenient day for you to be there to receive it. Within Australia, we aim for your painting to be with you within the week.

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